by Suzanne Whitby | Feb 10, 2021 | Notes
Re-naming and re-framing As a fish hugger (compare with tree hugger), I am always baffled at how people describe sea creatures as ugly. Who do we think we are that we can make value judgements about these extraordinary living neighbours of ours? Perhaps they’d...
by Suzanne Whitby | Oct 5, 2020 | Articles
A quick summary (for the time-poor) Remembering someone’s name and pronouncing it correctly is a key part of making a positive impression. It’s also part of being a good communicator. Not bothering to remember someone’s name or continually pronouncing it incorrectly,...