by Suzanne Whitby | Jan 26, 2021 | Notebook, To export
I came across a thoughtful article this morning on the art (and power) of small talk. As someone who facilitates group discussions, champions meaningful conversations and connections, and spends a great deal of time thinking about creating respectful gatherings, I...
by Suzanne Whitby | Oct 14, 2020 | Notebook, To export
Read this out loud:You’re giving a presentation? That’s… good news? Except that you’re a little nervous? And hesitant? And so you start raising your pitch at the end of every sentence? Everything you say starts to sound like a question, even when you know what you’re...
by Suzanne Whitby | Oct 5, 2020 | Notebook, To export
A quick summary (for the time-poor) Remembering someone’s name and pronouncing it correctly is a key part of making a positive impression. It’s also part of being a good communicator. Not bothering to remember someone’s name or continually pronouncing it incorrectly,...
by Suzanne Whitby | Feb 24, 2020 | Notebook, To export
I grew up with a British-born father, who, even though he moved over to South Africa at the tender age of 3 years old, was quite the lover of the mother country. In some respects, he was more British than that Brits, having been brought up as an immigrant in a new...
by Suzanne Whitby | Jun 5, 2018 | Notebook, To export
I love this story: Christopher Wren was a famous English architect and builder who lived from 1632-1723. Legend has it that he was walking past three stone cutters working on the rebuilding of St. Paul’s cathedral. He asked them each what they were doing. The first...
by Suzanne Whitby | Sep 26, 2017 | Notebook, To export
Last week, we stayed in a lovely B&B in a medieval town called Dürnstein in Lower Austria. The people were wonderful, the food delicious, the wine even better but the weather… Meh. It could have been better, especially considering that my winter and cold-weather...
