by Suzanne Whitby | Feb 21, 2021 | Notebook, To export
If you have a meeting, hearing the voices of all attendees could be a game-changer. Of course, it depends on the meeting: if you’re delivering a state-of-the-nation talk to the company, perhaps you’re more interest in cascading information down rather than getting...
by Suzanne Whitby | Feb 19, 2021 | Notebook, To export
The Karpman Drama Triangle defines the roles that people take on (and can switch between) in stressful, emotional or high-conflict situations. Dr Stephen Karpman identified three main roles that emerge: the persecutor, the victim and the rescuer. We can often find...
by Suzanne Whitby | Feb 15, 2021 | Notebook, To export
The good news is that there are loads of interesting models, but which model you choose to use depends on what you are trying to achieve. If you want to give feedback on work-in-progress—a creation of some sort—you might want to take a look at Liz Lerman’s deceptively...
by Suzanne Whitby | Feb 12, 2021 | Notebook, To export
Conversations are life’s “grease”. Good conversation make things go smoother – work, relationships, buying something at the store, understanding a complex idea, and more. The challenge is that so many conversations become charged and filled with conflict below the...
by Suzanne Whitby | Feb 10, 2021 | Notebook, To export
As a fish hugger (compare with tree hugger), I am always baffled at how people describe sea creatures as ugly. Who do we think we are that we can make value judgements about these extraordinary living neighbours of ours? Perhaps they’d rather be judged...
by Suzanne Whitby | Jan 26, 2021 | Notebook, To export
I came across a thoughtful article this morning on the art (and power) of small talk. As someone who facilitates group discussions, champions meaningful conversations and connections, and spends a great deal of time thinking about creating respectful gatherings, I...