How can you diffuse drama in your team?

How can you diffuse drama in your team?

The Karpman Drama Triangle defines the roles that people take on (and can switch between) in stressful, emotional or high-conflict situations. Dr Stephen Karpman identified three main roles that emerge: the persecutor, the victim and the rescuer. We can often find...
Re-naming and re-framing

Re-naming and re-framing

As a fish hugger (compare with tree hugger), I am always baffled at how people describe sea creatures as ugly. Who do we think we are that we can make value judgements about these extraordinary living neighbours of ours? Perhaps they’d rather be judged...
A thought about small talk

A thought about small talk

I came across a thoughtful article this morning on the art (and power) of small talk. As someone who facilitates group discussions, champions meaningful conversations and connections, and spends a great deal of time thinking about creating respectful gatherings, I...